Support

Write to support@knownwise.com. A person reads every message.

To help us answer faster, send it from the email address on your Knownwise account and include:

• the brand or website it's about;
• what you did, what you expected and what happened instead;
• a link to the page, if there is one.

Help in the docs

The docs explain every page and number in Knownwise. A good place to start is setting up a brand.

AI assistants: Claude, ChatGPT and others

Connecting an AI client covers connecting Knownwise to Claude, ChatGPT, Cursor and Claude Code, what each client can see and do, and the check you can run from a chat.

To disconnect a client, open Settings → AI clients and choose Revoke next to it under Signed-in clients. It loses access at once. You can also remove the connector in the assistant itself.

Your plan

You manage your plan in Settings → Billing: change plans, cancel, resume or ask for a refund within its window. Plans and billing explains each step.

Your account and data

To delete your account, or to access, correct or export your personal information, email support@knownwise.com from the address on your account. We delete your personal information within 30 days of the request, except what we must keep for legal or tax reasons. The privacy policy has the details.