Plans and billing
Plan limits, answer metering, upgrades, the Pro trial, and the billing section on Settings.
Knownwise meters usage by answers (one question asked to one assistant). Plans set how many answers, prompts, competitors, brands, and scheduled runs you get each month.
Plan comparison
| Free | Starter | Pro | Scale | |
|---|---|---|---|---|
| Price per month | free | $49 | $149 | $399 |
| Active questions per brand | 10 | 30 | 50 | 100 |
| Runs per week | None (one report) | 1 | 2 | 7 |
| Competitors per brand | 2 | 3 | 10 | 20 |
| Brands | 1 | 1 | 1 | 1 |
| Engines | ChatGPT and Perplexity | ChatGPT, Claude, Gemini and Perplexity | ChatGPT, Claude, Gemini and Perplexity | ChatGPT, Claude, Gemini and Perplexity |
| Answers per month | One report | 600 | 2,000 | 12,000 |
| Audit scans per month | 3 | 25 | 100 | 300 |
| In-app agent | Included | Not included | Included | Included |
| Extra brands | Not available | $39 per month | $99 per month | $99 per month |
Open Pricing to compare plans and start checkout. Logged-in Free users see Go to Dashboard on the Free tier.
What is metered
- Answers — each run spends one answer per active prompt per assistant on your plan. When the monthly allowance is spent, scheduled runs pause (see What Knownwise measures).
- On Settings → Billing, This month lists Brands and Answers with used and limit counts. Those limits are your workspace allowance (including extra brands on your subscription when you have them); the comparison table above shows each plan's included brands and pack prices (for example 1 included on Starter, $39 per month for each extra brand). For the free tier, the answer meter uses the billing line 1 report included rather than a monthly pool.
- While Status is Trialing, the Answers line uses the per-brand trial allowance (900), not the paid plan's monthly cap.
If the subscription ends, Billing explains that your report stays readable, stored data is kept, and scheduled runs pause.
Upgrade and change plan
- On Pricing, pick a paid plan and interval (monthly or annual).
- Complete checkout.
- After payment, Billing on Settings shows Plan, Status, renewal or trial dates, and usage.
Manage billing opens the Stripe customer portal when you already have a billing profile. Compare plans returns to Pricing. Downgrades, cancellations, and payment updates happen in the portal; when a subscription is set to end at the close of the period, Settings shows the date it cancels.
Pro trial
On Free, checking out Pro on a monthly interval may offer Start 14-day Pro trial, card required, cancel anytime when the workspace is eligible.
- Length: 14 days.
- Payment: card required at checkout; the trial does not start without a payment method on file.
- Once per workspace: an organization that already started a trial, or an email that trialed before, sees the normal upgrade wording instead.
- Allowance: 900 answers per brand during the trial (shown on Billing while Trialing).
- When the trial ends without a paid subscription, scheduled runs pause and the lapse note on Billing applies; your data and read access to past reports remain.
Annual Pro checkout and upgrades from an already-paid plan do not include this trial.