Alerts
Rolling-window changes across your brands, the inbox, read state, and optional alert emails.
Alerts tell you when AI visibility moves enough to matter. Open Alerts in the left rail to see changes across every brand you can access.
When an alert fires
After each completed monitor run, Knownwise compares two rolling windows of the last four runs each (eight runs of history). Nothing is created until at least three runs sit in the current window. Rules watch:
| What you see | When it tends to fire |
|---|---|
| Visibility | A drop of about ten points (Warning) or twenty (Critical); a rise of about ten points is a Gain (shown as Info in the list). |
| Share of voice | A fall of about eight points or more. |
| Avg position | Average position worsens by about 1.5 or more (higher number is worse). |
| Negative sentiment | The share of negative mentions jumps above about 25% after sitting below about 15%. |
| Competitor overtake | A tracked rival's visibility crosses above yours. |
| Citations | Your own domain had at least three citations in the prior window and none in the current one. |
Each row shows the metric, severity, brand, and a before → after line over the last four runs (all engines unless noted).
The same alert type is not repeated within seven days unless the new event is more severe.
The inbox
The page lists the 100 newest alerts, newest first. Columns are Alert and Brand. Use Mark all as read or mark a single row as read when you have reviewed it. An empty inbox shows No changes detected yet.
Email settings links to Account and notifications for digest preferences.
Alert emails
On paid plans, when a run creates Warning or Critical alerts (not Gain alone), Knownwise can email one digest summarizing them. Alert emails are off on Free. The digest respects your master Alert emails switch and which metrics you tick under Email me about in Settings. Account emails such as password resets still send.